Frequently asked questions
How Pinorpinor actually works. If something here does not match what you see in the product, treat it as a bug and tell us.
Do I need an account to browse?
No. Public member profiles, photos and videos are visible without signing in. You need an account, and credits, to open a WhatsApp chat with a member.
Who can see my phone number?
Nobody, unless you decide otherwise. Your number is never sent to the browser on any page. When someone asks to contact you, you accept or decline; only after you accept does a WhatsApp chat open, and it opens through a server-side redirect that still does not print your number on the page.
What does the Services list on a profile mean?
It shows only what that member ticked for themselves, and nothing else. an item missing from the list means they did not choose it. Nothing on a profile is an offer or an obligation, and a member can change or remove any of it at any time from Edit Profile. See the safety guidance before arranging to meet anyone.
What happens to a photo after I upload it?
It goes live straight away, so your profile is visible as soon as you upload. You control separately whether each photo is public, and turning that off hides it immediately. Our moderators review media after it is published and remove anything that breaks the rules; a removed photo is deleted from storage, not just hidden.
How is 18+ enforced?
Members confirm they are 18 or over when they register, and the platform is restricted to adults. Be clear about what that is worth: it is a declaration they make, not something we have verified, and the age notice on the front of the site proves nothing either. We rely on moderation and on reports. If you believe a profile belongs to someone under 18, report it and we will act on it immediately.
What does the verified badge actually mean?
It means the member confirmed control of a phone number or email we sent a code to, and nothing more. It is not identity verification and it is not proof of age. Registration does not currently issue it, so most profiles will not have one, and its absence says nothing bad about a member.
Can I hide my profile without deleting it?
Yes. Turning off discoverability removes you from browsing, search and the homepage while keeping your account and media intact. Your existing conversations are unaffected.
How do I block or report someone?
Every profile has a report control, and blocking is available from your settings. A block works both ways: you disappear from their browsing and they disappear from yours, including anywhere you had already saved each other.
What are credits for?
Credits pay for profile boosts, which raise your placement for a fixed period. A boost buys position and nothing else. It does not change your badge, and it is not an endorsement. Card payments are currently suspended; credits are arranged over WhatsApp and applied by an admin.
How do I delete my account?
Ask from your settings page and we remove your profile, media and messages. Deleted media is removed from storage, not just hidden, because a file that is hidden but still present is reachable by anything that later signs its key.
